P3 Livelife Service – Milton Keynes

Welcome to our online referral portal. If you need support with your referral, or have any questions, please call us for free on 0808 164 1810 or email P3LiveLife@p3charity.org

Who are you making a referral for?

Please confirm you have the appropriate authority and consent to share the persons details with us for the purposes of providing them a support service. You must have this before you continue.

To confirm, please click the below button.

Which Service are you making a referral to?

Restricted service

The High Impact User Service is only able to accept referrals from NHS professionals and local authority services. If this does not apply to you, you should not continue.

To proceed, please enter your full NHS or local authority email address.

The High Impact User Service requires us to work closely with other professionals and organisations. This is likely to involve the sharing of personal and identifiable information for the purpose of assistance with our support package.

To confirm you have the authority to provide this consent on behalf of the person you are referring, please click the Confirm button below.

Please confirm the person you are referring meets all of the following criteria

  • They have consented to this referral
  • They are aged 18 or over
  • They are currently registered with a GP in Milton Keynes
  • They are considered a high user of the South Central Ambulance Service (SCAS) and / or have high A&E attendance activity during the 3 months prior to referral
  • They live within the Milton Keynes Council authority area

We use this information to link with health and hospital services.

Do you know the persons NHS Number?

You can continue with your referral, but please note an NHS number will need to be provided at a later date before we are able to offer support services.

We use this information to link with health and hospital services.

Does the person have a Hospital reference number?

Do you know which GP the person is registered with, within Milton Keynes?

You can continue with your referral, but please note this information will need to be provided at a later date before we are able to offer support services

This information is used so we can track the impact of our interventions on their usage of acute and emergency services.

The persons service usage history.

1 Month Prior to referral 3 Month prior to referral
SCAS 999 Calls
SCAS conveyed
A&E Attendance
Emergency Admission to MKUH
Mental Health Out of Hours Call

P3’s Social Prescribing service works alongside people who may be feeling isolated and need some help to manage their day to day living and access support.

We can link you into services to support with a range of needs including:

  • Loneliness/social isolation
  • Mental/Physical Health
  • Access to Financial Support / Benefits / Debt
  • Addiction/Substance misuse
  • Housing Advice
  • Relationships / Staying Safe

P3 can provide 121 emotional and practical support for up to 8 weeks . A friendly link worker will work alongside you to create a plan designed to suit you. They will be there to help you reach your goals.

These may be:

  • Helping you get back out into the community
  • Referring you to relevant health teams
  • Accessing benefit and debt agencies
  • Connecting you with substance misuse support
  • Contacting your local authority

If you’d like to continue with your referral to this service, click the Next button below

Please confirm youthe person you are referring meet all of the following criteria

  • Aged 18 or over
  • YouThey live within the Milton Keynes Council authority area.
  • YouThey are registered with a Milton Keynes GP.

We use your name in order to address you when responding to or contacting you about your referral.

We use your relationship to the individual information to monitor the sources of our referrals and to ensure we are aware of you as a key contact for the individual being referred.

We use organisation information to monitor the sources of our referrals and to help us contact you if we need to.

We use contact information to keep you informed about your referral, and/or to contact you to clarify or discuss any information you may have provided.

We use risk information to ensure our staff are fully aware of any circumstances that may require us to take appropriate steps to ensure the safety of the individual being referred, others residing in our accommodation and our P3 teams.

We use threat, violence and infection information to ensure our staff are fully aware of any circumstances that may require us to take appropriate steps to ensure the safety of our employees

Referrer Details

Risks:

 

Has the person ever been considered a threat to staff?

Has the person ever had a history of violence or anger-control issues?

Does the person have (or recently had) any infectious conditions?

Is the person still actively open to your service?

We use your name in order to address you when discussing your referral and any future correspondence or communication in relation to your support

We use date of birth information to make sure the services we offer are able to meet your needs and circumstances.

YourTheir Details

The gender youthey identify as:

YourTheir date of birth

Please enter in the boxes below

Are you able to provide information on yourtheir GP?

You can continue with this referral, but we may need to contact you to obtain this information before we are able to provide support, and it may delay the start of the support.

We use contact information to make contact about the assessment and support. By adding your contact details, you consent to us using them for the purposes of processing your referral and/or providing you with a support package.

We’ll do our best to make sure we contact you using the most convenient method and at the most convenient time

YourTheir Contact Details

What is yourtheir best contact? Please provide one or more of the requested contact details:

Which is yourtheir preferred contact method?

Contact Time – when is the best time to contact youthem?

Are you happy for us to leave a voicemail?

YourTheir Current or Last Known Address

YourTheir Accommodation status:

If anyone else lives at this address, please provide some information. (i.e. Partner, Children).

We use language preference information to ensure we communicate with you in the best way for you. We use communication needs information to ensure we can adapt our service, support, and contact arrangements to fit any accessibility requirements you may have

Preferred Language

Do theyyou have any communication or mobility needs?

We use this information to allow us to understand what it is you need help with, and to ensure we can correctly prioritise you if a waiting list is currently in operation.

Their CircumstancesYour circumstances

Please select any other circumstances that currently apply

We use this information to allow us to understand the reasons behind the need for support from our service.

Please briefly explain what practical support you feel our service can provide?

We use this information as part of our safeguarding procedures, if have concerns or in the event of an emergency we may be required to reach out to a nominated individual. We may need to contact them about your referral or your support if we are unable to reach you directly.

We use organisation (optional) information to make contact with professionals with whom you are already involved with, to ensure we compliment any existing support you may be receiving and to prevent duplication or repetition.

If we are unable to get in touch with the personyou directly, we can get in touch with a nominated secondary contact below

In what circumstances can we contact this person regarding your support?

Are there any other organisations or professionals involved in supporting the personyou?

Data Consent

Our Privacy statement explains the information we collect, why and how we use it in relation to providing a support service to you. Your information will be used and stored in full compliance with GDPR and will not be shared with anyone else without your consent. Please confirm that you agree to P3 holding and using the information you have provided in relation to providing you with a support service

You can read our Privacy Policy here.

Feedback

Please rate your experience of this referral process

To what extent do you feel that this referral portal was easy to use?

Where did you hear about us?

 

Do you have any further comments or suggestions about our referral process?

 

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